Question 1

What is Accred Manage?

Accepted Answer

Accred Manage is a Microsoft 365 administration and governance workspace in the Accred suite. It brings users, guests, groups, admin roles, enterprise apps, Intune devices, mailboxes, Teams and SharePoint, domains, and licenses into one view with prioritized findings, change history, baselines, access reviews, and onboarding and offboarding workflows.

Question 2

How is Accred Manage different from the Microsoft 365 admin center?

Accepted Answer

The Microsoft admin centers make changes. Manage adds the accountability around them: daily snapshots and change history, findings with owners and due dates, baseline drift, access reviews, and changes that need approval and record who requested, approved, and verified each one. When an operation belongs in Exchange, Teams, or SharePoint administration, Manage links to the exact admin center.

Question 3

What Microsoft 365 permissions does Accred Manage need?

Accepted Answer

An organization owner or administrator grants the Standard connection once. Its Microsoft 365 application permissions are read-only except for direct group membership. Higher-risk changes such as account state, licenses, and lifecycle steps are designed for Manage Plus, a separate connection that each operator authorizes for themselves. Manage Plus is coming soon, so those live changes stay locked today.

Question 4

Does Accred Manage read or store email and files?

Accepted Answer

No. Manage stores directory, configuration, and usage metadata so it can show findings and history. It does not read or store email messages or document contents.

Question 5

How does Accred Manage find unused Microsoft 365 licenses?

Accepted Answer

Licenses compares purchased and assigned seats, and Usage and savings counts reclaimable licenses held by stale or blocked accounts alongside 30-day workload activity. Add your own per-seat prices to see the potential monthly saving.

Question 6

Can I run access reviews without Microsoft Entra ID P2?

Accepted Answer

Yes. Access reviews run in Manage itself, so they do not need Microsoft Entra ID Governance or P2. Campaigns cover guests, groups, admin roles, enterprise apps, and inactive access, with approve, deny, defer, and exception decisions. Last sign-in dates require Microsoft Entra ID P1 or higher.

Question 7

How does Accred Manage detect configuration drift?

Accepted Answer

Every day at 02:00 UTC Manage takes a tenant snapshot and records what changed. At 02:30 UTC it checks the tenant against your approved baseline. Evidence Microsoft could not supply is labelled unavailable instead of being counted as compliant.

Question 8

Can Accred Manage change my tenant safely?

Accepted Answer

Every change shows the tenant, the exact target, and the consequence before it runs, and every change is logged. Onboarding, offboarding, compromise response, and access-review removals need a second owner or administrator to approve. Single changes run after a confirmation, without a second approver: owners and administrators can remove a group member, and with Manage Plus, which is coming soon, owners and administrators can also remove group owners, licenses, app consent, and admin roles, retire devices, and turn off Conditional Access policies. Manage reports a change as complete only after Microsoft confirms the new state. The demo tenant shows the full flow with simulated results.

Question 9

What can't Accred Manage do yet?

Accepted Answer

Each organization connects one Microsoft 365 tenant. MSPs manage many tenants by adding a client (a sub-organization) per tenant in Hub and switching with the client picker. Weekly digest, Exchange management, and Manage Plus are coming soon. Until then, Manage links to the exact Microsoft admin center for that work.

Question 10

Can I try Accred Manage without connecting a tenant?

Accepted Answer

Yes. Choose Explore the demo tenant on manage.accredproducts.com; no account or sign-in is needed. It uses a representative organization, and every change is simulated and never reaches Microsoft 365.

Question 11

Who can open Accred Manage?

Accepted Answer

Manage is part of the Accred suite. Organization owners, administrators, managers, and members open it from Accred Hub. Only owners and administrators connect Microsoft 365, change settings, and approve consequential changes.